Automatic callback

Automatic Callback service allows you to automatically return the last incoming call (whether you answered or missed the call). If the number you are calling back is busy, Automatic Callback service will alert you with a special ring when your line and the line you are calling back are both idle.

Level 1 Activation Procedures:

1. Lift the receiver and listen for dial tone.

2. Dial the Automatic Callback access code, *66.

3. Listen for a voice announcement which verifies that the service is active.

4. If the line you are calling back is available, you will hear ringing to let you know that your call is being connected. If the line is busy:

Hang up the receiver.

• Automatic Callback service will try to recall the number for 15-45 minutes (actual length of time will vary by switch configuration).

• You will hear a distinctive ringing pattern when both your line and the other line are available.

• If you are unavailable when the other line is free, the distinctive ringing pattern will alert you a minimum of two (2) and a maximum of seven (7) times

• Lift the receiver and listen for ringing.

 

Level 2 Activation Procedures:

1. Lift the receiver and listen for dial tone.

2. Dial the Automatic Callback access code, *66

3. Listen for a voice announcement which verifies that the service is active and states the telephone number of the last party that called, as well as the date and time of the call.

4. Dial 1 to return the call. Hang up the receiver if you decide not to return the call (at any time during the instructions).

5. If the line you are calling back is available, you will hear ringing to let you know that your call is being connected. If the line is busy:

• Listen for a voice announcement stating that the service has been activated.

• Hang up the receiver.

• Automatic Callback service will try to recall the number for 15-45 minutes (actual length of time will vary by switch configuration).

• When both lines are free you will hear a distinctive ringing pattern to let you know the line is available.

• If you are unavailable when the other line is free, the distinctive ringing pattern will alert you a minimum of two (2) and a maximum of seven (7) times (actual amounts will vary by switch configura-tion).

• Lift the receiver and listen for ringing on the line you are calling back.

6. Hang up the receiver. If the number you are calling back is busy, you can cancel the Automatic Callback request.

 

Level 1 Deactivation Procedures:

1. Lift the receiver and listen for dial tone.

2. Dial the Automatic Callback deactivation code, *86.

3. Hang up the receiver.

 

Level 2 Deactivation Procedures:

1. Lift the receiver and listen for dial tone.

2. Dial the Automatic Callback deactivation code, *86

3. Listen for a voice announcement stating that the service has been deactivated.

4. Hang up the receiver.

 

Convenience

With Automatic Callback service, you don't have to rush to the telephone if you are busy or not near a telephone. This service lets you easily return the call you missed.

Less interruptions

If you are on another call, you can take care of your current business and then use Automatic Callback to get back to the caller when you are free.

Won't miss important calls

No need to feel like a prisoner to your telephone waiting for an important call. If you get a call while you're out, Automatic Callback lets you return the last call made to your number.

Save time

If you want to talk with someone who just called you, there is no need to look up and dial their telephone number. Just use Automatic Callback service to call them back.

Order it!

To order automatic callback, just click here.

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